Testimonials

Inn KeeperWPC Inn Keeper

Sergeant Frank Fender, a licensing officer with Bedfordshire Police, said:

'The data contained on Inn Keeper will enable us to be more efficient and effective in our work with others to combat crime, disorder and antisocial behaviour. Inn Keeper will help us to target the right premises and help them reduce such incidents - this is vital in helping us deliver a quality service to the world of licensing.'


Inspector Steve Page of Humberside Police said:

'Not only is Innkeeper a useful administration tool allowing the input of the hours, events and incidents relating to the premises for example, but through a web-based programme Innweb allows access to front line staff to assist them with their supervision of premises on a 24/7 basis.

In this new era where a fundamental change in the licensing law means monitoring premises more closely to help to measure the impact on policing in general in our cities and towns, Innkeeper will significantly reduce the burden of scouring through paper records and to help make quick decisions.'


Martin Purchase, liquor licensing officer for Avon and Somerset Constabulary, said:

'Inn Keeper has greatly assisted us in building cases for the revocation of licenses of problem premises.

The system provides us with a valuable intelligence database of alcohol related disorder which is available across the whole force via an intranet system. Prior to this, each district had its own system for recording such information which made it much more difficult to identify patterns of disorder.

Having all the data on one system will hopefully make it easier for us to manage the expected flood of applications we are expecting under the new licensing legislation.'


Martin Reed Licensing Officer for Essex police and Chair of the Essex Joint Licensing Officers Forum said:

'In the 18 months that Inn Keeper has been in use at Essex Police, it has worked very well. It has proved to be of great benefit for both licensing and operational officers. We are looking forward to using the software that has been updated to be compliant with the 2003 Licensing Act.'


Chief Inspector Lorna Robbie of Tayside Police said:

'The Inn Keeper licensing system has allowed staff within Tayside Police to record information in a more systematic way, easing the retrieval of information in relation to all aspects of licensing.'


Chief Superintendent Alun Howells is responsible for the Avon and Somerset Constabulary's Criminal Justice Department, which includes the Licensing Bureau, said:

'It is important for us to have suppliers who keep their promises on time and on budget. WPC has been very professional in two projects inside twelve months.'


Mark Czechowski, Licensing Sgt for Trent Valley Division said:

'We're pleased with the efficiencies made by Inn Keeper. It means that, so far, 6 police officers have been released to police the streets, from this division alone, instead of being tied up with licensing administrative duties.'


Inspector Paul Winter of Nottinghamshire Police said:

'Nottinghamshire Police has been successful in securing £1.2 Million from the Home Office Crime Reduction Programme to tackle alcohol related town centre violence. To do this effectively we need accurate records of police visits and incidents connected with licensed premises. These need to be available to all operational officers 24 hours of the day. Inn Keeper will allow operational officers to access this information at all times and will enable us to be more pro-active in our approach to licensing issues.'


Divisional Police Licensing Officer at St Albans, Sergeant Nigel Eastaugh said:

'Hertfordshire Constabulary identified the need for a county wide licensing system that would give staff easy and direct access to important and relevant information 24 hours a day. Potential problems are identified at an early stage, and appropriate police response is planned and implemented in advance.'


Divisional Police Licensing Officer, Geoff Hicks who is working on this programme at Swindon Police Headquarters said:

'The Inn Keeper package from WPC Software will certainly help us to speed up our licensing processes and will be a useful tool for our force.'